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Customer Care

SEH BAC is a company that cares. We care about our customers. We care about the quality of our products and our workmanship, and we care about our good reputation, a reputation that we are proud of as it has been earned by offering good service to our customers over many years. We also care after our work is done by giving you a 10-year guarantee.

Our Quality of Work

SEH BAC takes pride in offering you the best quality of service and products. As part of the SEH Group which has been trading for over 45 years, we have gained the knowledge and the experience to provide you with exactly what you require for your home improvements.

Being amongst the most trusted and long-standing home improvement providers in the UK, we will complete your installation with the least amount of disruption and inconvenience possible. We care about the quality of our products and our workmanship. We care about our good reputation, a reputation that has been earned by offering good service to our customers over many years.

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Large grey aluminium bifold door
SEHBAC Installer of the year

Our Staff

All of our staff are expertly trained in giving you the correct advice and guidance. Our customer service feedback consistently proves that we are exceeding expectations, this is one of the many benefits ensuring that we insist that our surveyors, builders and installers are working to our exact standards and within our code of practice.

At SEH BAC we offer you value for money and long term peace of mind. We care about our customers.

Meet The Team

For Your Peace of Mind

SEH BAC are members of FENSA which stands for the Fenestration Self-Assessment Scheme. It has been set up by the Glass and Glazing Federation, with Government approval, in response to the new Building Regulations for England and Wales.

Our Accreditations
Full Residence 7 window installation
Close up of flush french door

Aftersales

If you have a problem or service enquiry, please contact our Aftersales Service team who will be only too willing to help you. Please click through to our 'Service Request' page and fill out the form, then we'll get back to you.

Service Request

Multi-award winning company

Here at SEH BAC, we’re proud to have won many prestigious awards for our products as well as our work in the community:

Installer awards 2022
G21 Finalist
SEHBAC showroom winner
Ultraframe designer winner
Conservatory and orangery awards winner 2019
NHIC 2018 Consumer confidence award
G17 Installer of the year
Learn more

We’re one of the largest

regional retail companies

Vetted for professionalism, competency & compliancy

Our Accreditations

BSI ISO 9001:2015
BS 7412
FENSA Approved
GGF
TSI Approved Code
Ultra Installer
TGAS
Trustmark
QA National Warranties
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